Privacy Policy

1. Who we are

Divine Journey LLC provides educational resources, consultations, coaching, courses and products related to Ayurveda, women’s health, pregnancy and birth, body–mind awareness and Jyotiṣa. This policy applies to information collected through this website and the services linked from it.

2. Information we collect

We may collect information you choose to provide, including your name, email address, phone number, inquiry details, appointment information and messages. If online purchasing is enabled, order, billing, delivery and transaction information may also be collected by our payment and fulfillment providers.

Basic technical information—such as browser type, device type, IP address, referring pages and site activity—may be collected automatically by our website host or related services for security, reliability and site improvement.

3. Health and sensitive information

Please do not use the general contact form for urgent concerns or include more sensitive health information than is necessary for an initial inquiry. Information needed for an established client relationship may be collected through the designated client or scheduling platform and handled according to the notices and agreements provided there.

4. How we use information

• To respond to inquiries and communicate with you.
• To schedule, provide and support requested services.
• To process purchases, payments, delivery and customer-service requests when shopping is available.
• To operate, secure and improve the website.
• To meet legal, accounting and recordkeeping obligations.

Divine Journey does not sell your personal information.

5. Service providers and external platforms

We may share information only as reasonably necessary with providers that help operate the website and services, including Netlify for hosting, Practice Better for scheduling and client services, and Stripe or other providers for payment and order processing when those features are enabled. Each provider processes information under its own terms and privacy practices.

Links to third-party websites take you outside Divine Journey. We encourage you to review the privacy policy of any external service you use.

6. Cookies and embedded content

The website and its service providers may use cookies or similar technologies that are necessary for security, basic functionality and performance. Pages may also contain embedded content, such as video. Embedded content can behave as though you visited the provider’s website directly and may allow that provider to collect usage information under its own privacy policy.

7. How long information is kept

Information is kept only as long as reasonably needed for the purpose for which it was collected, to maintain appropriate business records, to provide requested services, or to meet legal and accounting requirements. Retention periods may differ depending on the type of information and the service involved.

8. Security

Reasonable administrative and technical safeguards are used to protect personal information. No website, email message or online transmission can be guaranteed to be completely secure, so please use care when deciding what to send electronically.

9. Your choices and rights

You may request access to, correction of or deletion of personal information held by Divine Journey, subject to applicable legal and recordkeeping requirements. You may also opt out of non-essential email communication at any time. Privacy rights vary by location.

10. Children’s privacy

This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information directly from children through the website.

11. Changes to this policy

This policy may be updated as the website, services or legal requirements change. The effective date above will be revised when material updates are made.